Qualities of HR Manager 

What should be the skills of the HR Manager?

Figure 01 

According to Henri Fayol, an HR manager should possess human relations skills much more than other managerial skills. He divided the qualities needed by an HR manager into following categories,

  • Physical-health, vigor, address
  • Mental-ability to understand and learn; judgment, mental vigor, and also adaptability
  • Moral-energy, firmness, willingness to accept, responsibility, initiative, loyalty, tact, dignity
  • Educational-general acquaintance with matters not belonging exclusively to the function performed
  • Technical-peculiar to the function
  • Experience-arising from the work
Key Qualities of an HR Manager

Sympathetic Attitude

Figure 02

A good personnel manager must have a humane approach to human resource problems. Regardless of the problems faced by the employees, he must have a sympathetic attitude while dealing with them.

Quick Decisions

Figure 03

He should display the ability to make quick decisions. Let’s assume that there is a conflict between a superior and an employee in the organization. When the HR manager tries to mediate and put an end to the conflict, he might have to make some quick decisions. He should be mentally alert and therefore not get caught unawares. (Johnson, 2017)

Integrity

Figure 04

Being the head of the personnel or human resource department, an HR manager should display integrity. Honesty and frankness are the hallmarks of a good human resource manager. At no time can the employees doubt the integrity of the personnel manager.

Patience

Figure 05

He should be extremely patient and not someone who loses his temper easily. While dealing with employees, it is important to be a good listener, especially when an employee is voicing his concerns. And good listening skills require a lot of patience.

Further, since employees tend to talk to the HR manager about their problems, they can get agitated and verbally abusive. In such situations, it is imperative that the HR manager keeps his cool and controls the situation.

Formal Authority

Figure 06

He should depend on his formal authority alone. In fact, an effective HR manager earns his informal authority of influencing people through his interpersonal skills.

Leadership

Figure 07

Good leadership skills are essential to guide the employees towards achieving the organization’s objectives. He should also keep people motivated and encourage them to use their skills for the overall good of the enterprise. (Chamorro-Premuzic, 2017)

Social Responsibility

Figure 08

He should have a sense of social responsibility. Further, he must encourage employees to discharge their social obligations to different segments of society. After all, a good human resource manager isn’t only about the organization. He also needs to look at the broader human resource element.

Good Communication Skills

Figure 09

Another essential quality of a human resource manager is that he must possess good communication skills. In fact, since a major part of his role involves interacting with employees, unions, and management, being a good communicator is a must.

Conclusion

Qualities of HR Manager are Sympathetic Attitude, Quick Decisions, Integrity, Patience, Formal Authority, Leadership, Social Responsibility, and Good Communication Skills. HR Manager’s roleis to interview and hire candidates based on their skills and talents

Good HR managers are driven, organized individuals who want to help organizations achieve their goals and employees reach their potential.

References

Chamorro-Premuzic, T., 2017. The Talent Delusion: Why Data, Not Intuition, Is the Key to Unlocking Human Potential. 1st ed. London: Bloomsbury Publishing

Johnson, A., 2017. Human Resource Management. 4th ed. Whitley Bay: Austin Macauley Publishers Ltd. 



Comments

  1. Nishantha Rathnayake25 April 2022 at 10:31

    According to this blog, Sympathetic Attitude, Quick Decisions, Integrity, Patience, Formal Authority, Leadership, Social Responsibility, and Good Communication Skills are all qualities of an HR Manager and The role of the human resources manager is also to interview and hire applicants based on their skills and abilities. All the best..

    ReplyDelete
  2. Dilini MBA25 April 2022 at 18:58

    As explained in this article, HR managers play an important role in managing the human resources of an organisation. Hence they need a set of important qualities and characteristics in order to ensure that the HR pool is efficient and well motivated. This article has addressed these qualities well. Good article. All the Best Prasad!

    ReplyDelete
  3. Sachini Gamage25 April 2022 at 21:30

    As you mentioned in this article HR Manager has a main role in a company. You have nicely described the qualities of a HR Manager in this Article.

    ReplyDelete
  4. Chamila Thilakaratne (LMU, ESOFT MBA Batch #24)26 April 2022 at 10:03

    Prasad, Your topic is very important hence a HR manager's actions has such a tremendous impact on a vast number of people, the ability to weigh the benefits and drawbacks of various solutions is a crucial skill in the field. Hiring and firing decisions, for example, may have a strong impact on a company's workforce. Good luck.

    ReplyDelete
  5. Dharshana MBA2427 April 2022 at 03:32

    Good HR managers are organized individuals who want to help organizations to reach their goals and employees reach their potential. This is the actual impact to the organisation. Good article.

    ReplyDelete
  6. Kumudu2 May 2022 at 12:49

    An organization must have a skilled workforce to maximize performance. There must be prudent her managers to recruit those employees, train them on the job, and hone their skills. This is discussed in this blog. Excellent article. GOOD LUCK

    ReplyDelete
  7. Thamali MBA#246 May 2022 at 12:53

    We can see Insufficient Qualities in HR is one of vital problem in an organization these days. It becomes to make many operational messes in the firm. Creating struggle Between group of employees and management caused this irregular behaviors of the management. some times they don't have proper communication methodology to communicate with followers, neglecting about the social responsibility, making accurate decision on the spot , lack of patience, lack of knowledge on the specific subject, trying to be a autocratic or bureaucratic...etc. With the competency in HR , role of HR can be a Professor of HR. Good luck!

    ReplyDelete

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